Appointments & cancellations

Cancellation Policy

Our rules for notice, late cancellations, no-shows, travel, and event fees.

Last updated: July 31, 2026

01

Confirmation

Appointment requests are not confirmed until accepted by the business.

02

Notice

Customers should provide at least 24 hours’ notice when possible. Late cancellations may be subject to a fee, and no-show appointments may be charged.

03

Travel and event costs

Travel, parking, venue access, or event fees already incurred may be non-refundable.

04

Questions and exceptions

Contact us before your appointment if you have questions about timing, fees, or an unexpected change. Any exception is considered individually.

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